COVID-19 Resources

The COVID-19 pandemic required major adjustments for all of us, and ongoing decisions about how to continue therapy animal visitation in some form. Throughout the pandemic, Pet Partners has been dedicated to supporting our volunteers and the facilities and clients they serve, to ensure that everyone can still benefit from the powerful effects of the human-animal bond. This page is a summary of the resources we’ve created to help volunteers and facilities make decisions that are right for their circumstances based on the best available science and current practices. We will update this page periodically as the circumstances around COVID-19 evolve.

We know the power of therapy animal visits and we know how much our volunteers enjoy sharing your pets with your community. And we know that there are countless people, from exhausted healthcare workers to students finally returning to the classroom, who will benefit from interaction with therapy animals, especially as we recover from the effects of the pandemic. Pet Partners will continue supporting human health and well-being through the human-animal bond.

Resources for Volunteers

CDC Guidance for Therapy Animal Handlers

Pet Partners follows CDC guidance on best practices for therapy animal handlers. Read their guidance for the latest information about therapy animals and COVID-19.

Safety Guidelines for Pet Partners Volunteers

We have created guidelines on safety, procedures, and policies around COVID-19 to support our volunteers in several types of Pet Partners activity. There are guidelines available on the following topics:

  • For therapy animal teams making visits;
  • For volunteer leaders holding events such as team evaluations and workshops;
  • For volunteers attending Pet Partners events.

To view these guidelines, log in to your Pet Partners account, click Resources, and search for “COVID-19 Safety Guidelines”. These guidelines were updated in June 2021.

Two therapy animal handlers with mini horses in a hospital hallway

Resources for Facilities

COVID-19 Safety Considerations for Facilities

When you welcome Pet Partners therapy animal teams to your facility, you are welcoming teams that meet the highest standards for client safety. While it is the facility’s decision when to resume in-person therapy animal visits based on the population they serve, the Pet Partners infection prevention guidelines are designed to minimize the risk of spreading all unwanted germs, including COVID-19. In the event a facility and Pet Partners have differing policies on the same topic, the more conservative of the two shall apply.

COVID 19 hospital visit

When your facility is ready to welcome therapy animal teams again, we are here to support you. Our COVID-19 safety considerations for therapy animal visits provide an overview of our standard safety protocols, and detail specific recommendations around COVID-19. This guidance was updated in June 2021.

There are many in our communities who could benefit from the love of a therapy animal as we begin to recover from the pandemic. We all have a responsibility to ensure that interactions with therapy animals promote health and safety through rigorous infection prevention. Learn more about our Standards of Practice in Animal-Assisted Interventions.

Resources for Both

Many of the tools and resources developed over the course of the pandemic are still applicable as circumstances around COVID-19 change, and can be used by both Pet Partners volunteers and facilities that want to include therapy animal interactions. We’re pleased to offer a variety of resources to support animal-assisted interventions in innovative ways.

Animal-Related Engagement

Animal-Related Engagement is any engagement opportunity that allows participants the benefits of the human-animal bond by encouraging the remembrance of feelings that are commonly associated with interaction with an animal. Learn more and access related content.

Animal-Related Engagement

Virtual And Alternative Visits

During pandemic restrictions, many Pet Partners teams continued to bring the benefits of therapy animals to facilities and clients through virtual visits and alternative options such as window visits, parades, and creative activities. Alternative visits are still an option for Pet Partners teams, and can expand visiting opportunities for both teams and facilities. Returning to visiting may vary depending on circumstances in your area or at your facility. And some locations or facilities may lack sufficient teams to meet the demand for in-person visits, or have client populations with health or accessibility issues that preclude in-person visits. Learn more about the possibilities.

A gray therapy cat in front of a laptop during a virtual meeting

We Are All Ears: A Worldwide Reading Project

We launched a global initiative encouraging students at home to pledge to read aloud to their pets, called We Are All Ears. While many students are beginning to return to classrooms, We Are All Ears can still provide vital support for reading abilities and encourage enjoyment of reading outside of school. Learn more about this initiative and how to participate.

We Are All Ears | Pet Partners

Educational Videos

Visit the Pet Partners YouTube channel for a wealth of educational content including Facebook Live events and recorded webinars. Videos include animal-related engagement opportunities; an ongoing series of conversations with leaders in the field of AAI; and information for volunteers and facilities on important topics such as infection control, volunteering with a variety of species, and building relationships between facilities and teams.